Frequently Asked Questions
Everything you need to know about our Solution Center platform.
What is the Solution Center by StreamLogicSG?
The Solution Center is a centralized platform that provides real-time monitoring, analytics, and management tools to streamline operational workflows across multiple departments and locations.
How does the Solution Center improve process visibility?
Our Solution Center aggregates data streams from production lines, inventory systems and service teams into a single dashboard, allowing you to track progress, identify delays and make informed decisions quickly.
Can I integrate the Solution Center with my existing software?
Yes. StreamLogicSG supports integration with common ERP, CRM and project management tools via secure APIs, enabling seamless data exchange and minimizing disruptions during deployment.
What support options are available for implementation?
We offer dedicated onboarding assistance, technical documentation and remote support sessions to ensure your team can configure and use the platform effectively.
How scalable is the Solution Center for growing operations?
The architecture is cloud-native and modular, allowing you to add new modules or increase processing capacity without significant reconfiguration.
How is data security managed within the platform?
Data is encrypted in transit and at rest, with role-based access controls and regular security audits to protect sensitive information.
Are there training resources for new users?
Yes. We provide on-demand video tutorials, user manuals and optional live workshops to help your team master system features.
What analytics and reporting features are included?
Built-in analytics include customizable dashboards, automated KPIs and exportable reports that help you measure performance and identify improvement areas.
Can workflows be customized to specific business needs?
Workflows can be configured through a visual editor, allowing you to set triggers, approvals and notifications that match your operational processes.
Is there a trial or demonstration available?
You can schedule a guided demo with our team to explore platform capabilities and evaluate its fit for your requirements.
How is the pricing structured for the Solution Center?
Pricing is based on the number of active users and selected modules. Contact our sales team for a tailored quote.
Which industries benefit most from this solution?
Manufacturing, logistics, retail and professional services have seen improvements in efficiency and visibility using our Solution Center.
How often are new features and updates released?
We deploy feature enhancements and security updates on a quarterly schedule to ensure the platform remains current with operational best practices.
Where can I get additional help or information?
Reach out to our support team at +6585781671 or via the contact form on StreamLogicSG.com for further assistance.